Privacy Policy
Frequently asked questions
Here are some common questions about our company.
We accept cancellations up to 1 hour before your scheduled ride, provided you notify us through the app or customer service. Refunds will be processed to your original payment method. Please note that certain promotional fares may not be eligible for cancellation.
Yes, we offer both standard and premium ride options for your convenience. Standard rides can be booked online or via our app, while premium rides provide additional comfort and amenities. Both options ensure a safe and reliable journey.
We’re dedicated to providing timely and effective solutions to ensure your travel experience is seamless.
Absolutely! If a minibus is fully booked, you can place a special request through our website or by calling our customer service. We'll notify you once a seat becomes available, and you can choose to confirm your booking or opt for a different route. Special requests typically take 1-2 days to process, depending on availability.